Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, use SEEN applications, participate in community experiences, contact us, or engage with future services offered within the SEEN ecosystem.

By using SEEN, you agree to the practices described in this Privacy Policy.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

• Name

• Email address

• Account information

• Messages submitted through contact forms

• Community content you choose to post or share

• Feedback, surveys, and support requests

Information Collected Automatically

When you use SEEN, we may automatically collect certain information, including:

• Device type

• Browser type

• Operating system

• IP address

• Usage activity

• Pages visited

• General analytics information

This information helps us improve the performance, security, and user experience of SEEN.

How We Use Information

We may use information to:

• Provide and maintain SEEN services

• Respond to support requests

• Improve products and experiences

• Communicate updates and announcements

• Monitor community safety

• Detect fraud, abuse, or unauthorized activity

• Comply with legal obligations

We do not sell personal information to third parties.

Community Content

Information you voluntarily share within community features may be visible to other users.

Please use discretion when sharing personal information in public or community-facing areas of SEEN.

We cannot guarantee the privacy of information voluntarily disclosed within community discussions.

Future Experiences

SEEN is designed as a growing ecosystem that may include community experiences, music discovery features, guided reflection experiences, and additional offerings.

As new experiences are introduced, this Privacy Policy may be updated to reflect any changes in data collection or usage practices.

Cookies and Analytics

SEEN may use cookies, analytics tools, and similar technologies to:

• Understand website usage

• Improve functionality

• Measure engagement

• Maintain security

You may adjust cookie settings through your browser preferences.

Data Sharing

We may share information with trusted service providers who help operate SEEN, including:

• Website hosting providers

• Analytics providers

• Customer support tools

• Payment processors (if applicable in the future)

These providers are permitted to access information only as necessary to perform services on our behalf.

We may also disclose information if required by law or to protect the safety, rights, or security of SEEN and its users.

Data Retention

We retain information only for as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

Information may be deleted, anonymized, or securely archived when no longer needed.

Account Deletion

Users may request account deletion at any time.

To request deletion, contact:

support@exploreseen.com

We will make reasonable efforts to delete or anonymize eligible information, subject to legal, security, or operational requirements.

Additional details may be provided in our Account Deletion Policy.

Children’s Privacy

SEEN is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to remove it.

Healthcare Disclaimer

SEEN is not a healthcare provider, therapy practice, medical service, crisis resource, or emergency service.

Information shared through SEEN should not be considered medical, mental health, therapeutic, or professional advice.

If you are experiencing a medical emergency or mental health crisis, contact local emergency services or an appropriate licensed professional.

Security

We use reasonable administrative, technical, and organizational safeguards to protect information.

However, no system can guarantee absolute security, and users share information at their own risk.

Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated effective date.

Continued use of SEEN after changes become effective constitutes acceptance of the revised policy.